I have recently started using Basecamp again to organize projects. My first exposure to Basecamp was as a guest on Jennifer Navarrete‘s account for organizing PodCamp San Antonio. I was able to navigate it well enough; but I could never wrap my mind around what the features were meant to do. While I could follow along with the To-Do lists and milestones, I could not grasp how it all fit together. After Podcamp San Antonio, I stopped using Basecamp. I had no large projects that required team collaboration, so I cast it aside.
Earlier this year, I started looking at CRM solutions. I found that Highrise does an excellent job for my purposes. I have been able to keep track of conversations and interactions with others. Still, I found it missing project collaboration features. I tried Backpack for a little while. After using it a couple weeks, I found it wasn’t made for large team projects.
One thing that I like about these 37 Signals products is allow you to use your OpenID account to tie Basecamp, Highrise, and Backpack together. There is no sharing across platforms; but you do have links across the top of the page that let you quickly switch from one account to the other without having to log in again. So, I tied my Basecamp account in, not because I was using it, just because I could. Not long after that, I started looking at some of the case studies and the tour.
Aha! Moment
It wasn’t until I started looking at what all the features in Basecamp were meant to do and how other people use it that things clicked for me. It occurred to me that this is exactly what I was looking for to help with a big project that I am trying to put behind me. I tried to shoehorn project management into Highrise, but it just wasn’t working out.
Why Basecamp Works For Large Projects
Basecamp’s strength comes from the ability to add outside companies and users to your projects. There is no limit to how many user accounts or companies you add. You are simply limited in the number of projects you can have open at once. This was my limiting factor using Highrise. My current project involves around 100 people across 20 organizations or so. To add so many contacts to Highrise, I’d have to subscribe to the Max plan at $149/month. Not going to happen on my budget. I tried sending out emails to everybody to keep them informed. This works pretty well for broadcasting information, but it’s not the same as collaboration. For one person to deal with the mass of contacts and minutiae of 100 people AND actually do work, it can be a bit much.
I only wish I had discovered Basecamp’s strengths earlier. I would have subscribed immediately and created accounts for all the companies and the people involved in the project. This way, they could keep up with the latest on the project and even contribute wherever possible. Hindsight being 20/20, I could have saved myself a lot of miscommunication and phone minutes had I looked at Basecamp earlier. Now that I have, I intend to use it for the remainder of this project, which though almost over, is still formidable in the amount of information management it demands.
